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Syntheses generated by statistical aggregation of player reviews.

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Steam specs (min / recommended)

Minimum: Système d'exploitation *: Windows 7 or later Processeur : Intel Core i5 CPU @ 2.0 GHz equivalent or faster processor Mémoire vive : 1 GB de mémoire Espace disque : 350 MB d'espace disque disponible

Sorry We're Open

Hidden gem
⚔️ Compare View on Steam ↗
Released February 17, 2023
sample: 150 reviews posted after launch (125 AI-classified)
91/100
Player Score — positive reviews weighted by volume · Steam history: 95 % · 150 reviews (« Very Positive »)
7,79€🛒 Compare on Instant Gamingaffiliate link

Players clocking in between 2 and 10 hours have overwhelmingly embraced this shift-work RPG, driving a 95 percent positive rating across 150 reviews since launch. It is the narrative that anchors the entire experience, pulling players through its retail horrors with near-universal acclaim.

What it's about: Sorry, We're Open is a Supermarket Management Horror RPG. As the new Manager of your local supermarket, you'll need to make the hard decisions to keep the store running. Remember, your store's reputation and your employees' livelihoods are in your hands.

In-game

Screenshot Sorry We're OpenScreenshot Sorry We're OpenScreenshot Sorry We're OpenScreenshot Sorry We're OpenScreenshot Sorry We're OpenScreenshot Sorry We're Open
« This happened to my friend Bill once »
👍 anonymous review · Mar 2025 · 6 h played1
« For people who've worked in retail, welcome back to hell. But this time, you're the manager. See how far the cosmic ladder goes and the eldritch nature of corporate culture. Thank you oates for another wonderful atmospheric horror game! »
👍 anonymous review · Mar 2023 · 8 h played
« Soulless corporate retail is hell. »
👍 anonymous review · Dec 2023 · 6 h played
« Fantastic game with a great story. If you've got 8 bucks and a couple of hours, give it a shot. »
👍 anonymous review · Mar 2023 · 5 h played
« One of those games that sticks in your head a long long time after finishing it. Give this a shot. It's absolutely worth your time. »
👍 anonymous review · Jan 2026 · 16 h played
« https://youtu.be/bHP6M88O60g Initial themes and settings create a compelling premise but the gameplay quickly gets in the way disrupting the flow of the more intriguing elements. »
👎 anonymous review · Jan 2024 · 1 h played
« Keyboard only; can't be played with a controller. »
👎 anonymous review · Dec 2023 · 0 h played
« As someone who's been in retail? Mood. »
👍 anonymous review · Nov 2023 · 4 h played
« Unique gameplay I always enjoy from Oates. Can't wait to finish beating this game. Always more going on in the game than what meets the eye gameplay and story wise. »
👍 anonymous review · Feb 2023 · 0 h played

In players' words

« This happened to my friend Bill once »
👍 anonymous review · Mar 2025 · 6 h played1
« https://youtu.be/bHP6M88O60g Initial themes and settings create a compelling premise but the gameplay quickly gets in the way disrupting the flow of the more intriguing elements. »
👎 anonymous review · Jan 2024 · 1 h played
« For people who've worked in retail, welcome back to hell. But this time, you're the manager. See how far the cosmic ladder goes and the eldritch nature of corporate culture. Thank you oates for another wonderful atmospheric horror game! »
👍 anonymous review · Mar 2023 · 8 h played
« Keyboard only; can't be played with a controller. »
👎 anonymous review · Dec 2023 · 0 h played
« Soulless corporate retail is hell. »
👍 anonymous review · Dec 2023 · 6 h played
« As someone who's been in retail? Mood. »
👍 anonymous review · Nov 2023 · 4 h played
« Fantastic game with a great story. If you've got 8 bucks and a couple of hours, give it a shot. »
👍 anonymous review · Mar 2023 · 5 h played
« Unique gameplay I always enjoy from Oates. Can't wait to finish beating this game. Always more going on in the game than what meets the eye gameplay and story wise. »
👍 anonymous review · Feb 2023 · 0 h played
« One of those games that sticks in your head a long long time after finishing it. Give this a shot. It's absolutely worth your time. »
👍 anonymous review · Jan 2026 · 16 h played

Anonymized excerpts from public Steam reviews — picked among those most voted "helpful" by the community.

What players say, by aspect

Positive Mixed Negative
Gameplay
62 % pos · n=80
Story / writing
99 % pos · n=80
Graphics / art
95 % pos · n=21
Content / longevity
88 % pos · n=17
Value for money
100 % pos · n=11
Audio / music
88 % pos · n=8
Stability / bugs
0 % pos · n=2
Performance
100 % pos · n=1
Interface / UX
0 % pos · n=1
Detailed data (table)
AspectMentionsPositiveMixedNegative
Gameplay8050246
Story / writing807910
Graphics / art212001
Content / longevity171511
Value for money111100
Audio / music8701
Stability / bugs2002
Performance1100
Interface / UX1001

Positive reviews by playtime

🎮 Players who like it have spent 6 h on median; those who dislike it: 1.6 h.

🪤 62 % of negative reviews come from players who left in under 2h — the game often disappoints right away.

<2h
29 % (n=7)
2-10h
98 % (n=124)
10-25h
94 % (n=17)
>25h
100 % (n=2)

💶 Price history

€3.31€4.57€5.84€7.10€8.37€3.89

Steam price tracked automatically since Aug 26, 2026 · All-time low: €3.89 (Aug 26, 2026)

What creators say (YouTube)

No indexed video for this game yet.

See Sorry We're Open videos on YouTube →

This game on Twitch

Strengths

  • The narrative overwhelmingly captures the room: 79 positive mentions out of 80 total story discussions.
  • Visual presentation delights the community, securing 20 positive mentions out of 21.
  • Pricing feels just right for the offering, backed by 11 positive mentions and zero complaints.
  • Gameplay strikes a chord with players, yielding 50 positive mentions out of 80 total discussions.

Weaknesses

  • Early runtime limitations catch some off guard, reflected in a low 29 percent approval rate for playtime under two hours across 7 reviews.
  • Technical hiccups surface occasionally, including 2 negative mentions concerning bugs out of 2 total discussions.

Who is it for?

Fans of narrative-driven indie RPGs who enjoy punchy campaigns lasting under ten hours will find plenty to love behind this counter.

Is Sorry We're Open worth it in 2026?

Yes — player reception is very positive: 95% of 150 Steam reviews are positive (player score 91/100). Most-praised strength: The narrative overwhelmingly captures the room. Current price: 7,79€.

Verdict

Sorry We're Open delivers a tightly scoped indie adventure that resonates deeply with those who give it a proper chance past the two-hour mark. Backed by stellar writing and strong visual art, it successfully translates mundane retail shifts into an engaging, memorable journey.

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Sorry We're Open: 91/100 by players — Gamer Reviews

Most frequent keywords

combat (18)ambiance (17)horreur (17)travail (14)original (11)exploration (11)retail (10)court (9)fins (7)rpg (7)histoire (6)humour (6)

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